No matter the size of the business, there'll always be an unlimited number of tasks left to do, processes left to improve, and contingencies left to plan. The work is truly never done, so regardless of how much effort is put in, you'll inevitably end the day unfinished.

Spotify doesn’t use “the Spotify model” and neither should you. Of all the allures of startup culture, few are more desireable than the speed and nimbleness of a small team. Maintaining that feeling as a company grows is a challenge.

Losing the sense of being in the know about what's going on at the company is one of the most common concerns I hear regarding working remotely. Both at the managerial level and between coworkers.

Just as each workday is a little different, the same can be said about digital projects. Some digital projects are big and require large teams, months of collaboration, and brand new everything to bring them from beginning to end.

An autonomous team model with teams organized around geographical or time-zone proximity can make a distributed organization more effective. With the Reverse Conway Maneuver you can deliberately add or remove bottlenecks to better support the designs you are trying to build.

Innovation has always been part of the Amazon DNA, but about 20 years ago, we went through a radical transformation with the goal of making our iterative process—"invent, launch, reinvent, relaunch, start over, rinse, repeat, again and again"—even faster.